A phenomenal way to increase revenue for your medical or dental practice is by fully serving your patients and garnering their loyalty for repeat visits to your practice. Through patient feedback you can gain a clearer picture of ways to improve your practice to offer a more satisfactory patient experience. Don’t just rely on asking patients about...
Patients may love you on Yelp but that doesn’t mean that Yelp has to promote those online reviews or factor them into your overall rating score. Many local business owners have increasingly claimed that Yelp removes legitimate reviews about their business, especially if they have opted to not advertise their business on Yelp. Is it legal for...
online reviewsPatients are turning to online reviews in ever increasing numbers. In fact, 88% of consumers have read reviews in order to determine the quality of a local business and say they trust online reviews as much as personal recommendations. Dentists, doctors, chiropractors and other medical business owners are no exception. And just when you think you...
About 62% of consumers consults online patient reviews as one of their first steps to finding a new doctor. It’s no surprise that having a strong presence on online review sites complete with positive reviews helps you attract new patients. Google is now making online reviews, particularly on yourGoogle+ Local page, even more important. Recently, Google has started to periodically...
Reputation Management is not a new term, but it’s one that is starting to gain popularity now as both companies and individuals are dealing with the sting of words written by upset patients or even disgruntled employees. Did you have a crappy room service experience with Wyndham’s Bonnet Creek Resort? Apparently, a lot of people have....
When selecting a new restaurant most consumers lean heavily on onlie review sites like Yelp to provide reliable recommendations about the best restaurants in their location. Yet, when it comes to making a selection for more important services like healthcare, dental or chiropractic services, most of us are okay with the recommendation of a sole friend or...
Online reviews are difficult to get, even on sites strictly geared towards review generation like Yelp. And when it is essential to collect positive online reviews to acquire new patients, it can be tempting to solicit reviews from your existing patient database. However, according to Yelp, business owners should not request reviews. Instead, they should simply...
