Category: Reputation Management

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Boost Your Reputation with Video Reviews
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Boost Your Reputation with Video Reviews

It’s no secret that great reviews about your practice can significantly boost patient acquisition. In fact, 85% of consumers use the Internet for research before making a purchase decision according to Yelp and 79% of consumers trust online reviews as much as personal recommendations states a 2013 BrightLocal Consumer Review Survey. One of the best...

Yelp’s Latest Online Review Feature
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Yelp’s Latest Online Review Feature

online reviewsPatients are turning to online reviews in ever increasing numbers. In fact, 88% of consumers have read reviews in order to determine the quality of a local business and say they trust online reviews as much as personal recommendations. Dentists, doctors, chiropractors and other medical business owners are no exception. And just when you think you...

The New Way Google Emphasizes Patient Reviews
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The New Way Google Emphasizes Patient Reviews

About 62% of consumers consults online patient reviews as one of their first steps to finding a new doctor. It’s no surprise that having a strong presence on online review sites complete with positive reviews helps you attract new patients. Google is now making online reviews, particularly on yourGoogle+ Local page, even more important. Recently, Google has started to periodically...

How Doctors Are Leveraging Online Reviews to Generate New Patients
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How Doctors Are Leveraging Online Reviews to Generate New Patients

When selecting a new restaurant most consumers lean heavily on onlie review sites like Yelp to provide reliable recommendations about the best restaurants in their location. Yet, when it comes to making a selection for more important services like healthcare, dental or chiropractic services, most of us are okay with the recommendation of a sole friend or...

Does Yelp Think Your Reviews Are Spam?
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Does Yelp Think Your Reviews Are Spam?

Online reviews are difficult to get, even on sites strictly geared towards review generation like Yelp. And when it is essential to collect positive online reviews to acquire new patients, it can be tempting to solicit reviews from your existing patient database. However, according to Yelp, business owners should not request reviews. Instead, they should simply...